The new contract will run for five years with the option of a further two-year extension which is expected to boost the building construction industry.
Lovell will create jobs and training opportunities for local people as part of its commitment to deliver long-term community benefits.
The company has committed to employ apprentices throughout the contract with new apprentices to be taken on as existing apprentices finish their training.
Future improvements planned through the new contract, in line with tenants’ wishes, will include more flexible appointment times for repairs visits, including early morning and evening and Saturday morning appointments.
Simon Medler, managing director for the Lovell repairs and maintenance business, said: “Providing a high-quality repairs service which puts tenants’ needs first has been our priority since taking over the contract and it’s very rewarding to see the success of our approach recognised by our selection as preferred bidder to deliver the repairs service on a long-term basis.”
“We have worked very closely with DGHP and tenants to identify how the service could be improved and have then implemented the changes needed. That process is ongoing and we will build on our achievements through further improvements, ensuring that tenants continue to receive a truly excellent repairs service.”